Coach & Client Agreement

Coaching is an ongoing relationship between a coach and a person desiring coaching. We agree that:

Coaching is not therapy, counseling, advice-giving, mental health care, or treatment for substance abuse. The coach is not functioning as a licensed mental health professional and coaching is not intended as a replacement for counseling, psychiatric interventions, treatment for mental illness, recovery from past abuse, professional medical advice, financial assistance, legal counsel, or other professional services.

Coaching is for people who are basically well adjusted, emotionally healthy, functioning effectively, and wanting to make changes in their lives.

Coaching is designed to address issues the person being coached would like to consider. These could include (but are not limited to) career development, relationship enhancement, spiritual growth, lifestyle management, life balance, decision making, movement through transitions, or the achievement of short-term or long-term goals.

Coaching will be an ongoing relationship that might take a number of months, although either party can terminate at any time. Some or all of the coaching might be done through telephone or internet contact.

Coaching can involve brainstorming, values clarification, the completion of written assignments, education, goal setting, identifying plans of action, accountability, making requests, assignments to change behavior, examining lifestyle, and questioning.

Coaching is most effective when both parties are honest and straightforward in their communication.

Coaching is a confidential relationship, and the coach agrees to keep all information strictly confidential, except in those situations in which such confidentiality would violate the law or could jeopardize the safety of the client or others.

Coaching is done with the assumption that each person in the relationship is guided by his or her values and beliefs.

For the purposes of this agreement, the customer making the above purchase and Robin Phillips agree to meet on a regular basis for the number of coaching sessions specified in this package, beginning when the customer schedules them. Each meeting will last 40-45 minutes. Efforts will be made to accommodate each other’s schedules. This agreement may be extended by mutual agreement or terminated by either party at any time for any reason.

Each of the parties involved in this transaction agrees to inform the other of the need to cancel an appointment. Except in unusual circumstances, this cancellation will be given no less than twenty-four hours prior to the scheduled appointment time. Missed calls are not made up or refunded. Prepaid packages and prepaid monthly sessions cannot be refunded.